Nex Hosting Terms and Conditions

Last update: 12/02/2025

Welcome to Nex Hosting. These Terms and Conditions (the "Terms") govern the access, contracting and use of our hosting services, in particular Minecraft Hosting, offered through our website, control panel and any other related platform.

By creating an account, signing in, purchasing a hosting plan or using our services, you (the "Client") acknowledge that you have read, understood and accepted these Terms in full. If you do not agree with any part of these Terms, you must refrain from contracting or using our services.

1. Who we are

Nex Hosting is a hosting provider specialized in offering optimized plans for Minecraft servers. Our mission is to make it easy for users to create, manage and enjoy private Minecraft servers simply and efficiently.

We are not owners, developers, nor affiliated in any way with Mojang Studios, Microsoft Corporation nor the creators of Minecraft. Nex Hosting acts solely as a provider of technological infrastructure.

2. Services

Nex Hosting provides virtual servers optimized for hosting Minecraft instances.

The Client has full control over the configuration of their server within technical and legal limits.

Service availability depends on technical, maintenance and third-party (infrastructure providers) factors; therefore 100% uptime is not guaranteed, though we strive for maximum stability.

3. Terms of use

By contracting or using our services, the Client agrees that:

  • They will be solely responsible for the content, configuration, modifications and use of their Minecraft server.
  • They may not use our services for illegal, fraudulent, malicious purposes or in ways that infringe third-party rights.

Use of our servers is not permitted for:

  • Distribution of malicious software.
  • DDoS attacks or activities compromising external networks.
  • Illegal content under applicable law.

Nex Hosting does not monitor server content and is not responsible for what Clients or users do within them.

4. Refunds and cancellations

Nex Hosting offers a maximum period of 24 hours from payment confirmation to request a full refund.

After those 24 hours, no refunds will be made under any circumstances unless required by law.

In case of breach of these Terms by the Client, Nex Hosting may suspend or cancel the service without refund.

If a payment is placed on hold, disputed, under antifraud/manual review, chargeback process, frozen, bank-blocked or if for any reason funds are not effectively credited to Nex Hosting’s account, Nex Hosting may suspend, delay provisioning or withhold delivery of any service/item until definitive confirmation of funds. Time elapsed during the hold does not generate extensions, uptime guarantees, or compensation.

5. Disclaimer

Nex Hosting is not responsible for the use the Client or third parties make of the contracted servers.

All activity performed on the contracted servers is the sole responsibility of the Client.

The Client understands and accepts that Nex Hosting is completely detached from any consequence derived from:

  • Infracciones legales o contractuales cometidas por el Cliente.
  • Technical issues or data loss caused by configurations external to the base service.
  • El uso de mods, plugins u otros complementos no oficiales.

6. Relationship with Minecraft and acceptance of the EULA

Minecraft is a product owned by Mojang Studios and Microsoft Corporation.

By creating a server with Nex Hosting, the Client agrees to comply with the Minecraft EULA (End User License Agreement) available at: https://www.minecraft.net/eula.

We are not owners, developers, nor affiliated in any way with Mojang Studios, Microsoft Corporation nor the creators of Minecraft. Nex Hosting acts solely as a provider of technological infrastructure.

The Client is responsible for ensuring that their use of Minecraft complies with the EULA provisions and any other agreement established by Mojang/Microsoft.

7. Limitation of warranties

Nex Hosting does not warrant the services to be error-free, uninterrupted or vulnerability-free. Services are provided "as is" and "as available".

8. Limitation of liability

To the maximum extent permitted by law:

  • Nex Hosting will not be liable for direct, indirect, incidental, special or consequential losses arising from the use or inability to use the service.
  • Total liability of Nex Hosting will never exceed the amount paid by the Client in the last 30 days prior to the claim.

9. Modifications of the Terms

Nex Hosting may modify these Terms at any time. Changes will be notified through our website or by email. Continued use after notification implies acceptance of the new Terms.

10. Governing law and jurisdiction

These Terms are governed by Spanish and European law. Any dispute shall be submitted to the competent courts in the jurisdiction of Nex Hosting's registered office, unless otherwise required by law.

11. Acceptance

  • These Terms and Conditions.
  • The no-refund policy after 24 hours.
  • The full disclaimer of responsibility of Nex Hosting over server use.
  • Acceptance of the Minecraft EULA.